Job Description

Due to our continued growth, we are looking for an experienced Sales Administrator to join our existing team based in Wigan, Greater Manchester.

 You will serve as a point of contact for customers with queries about our Personal Trainer and Sports Massage Courses and provide support for the Administration team.

Our ideal candidate is goal-oriented and has a good knowledge of customer service best practices. If you have exceptional organisational skills and draw energy from being part of a team, we would like to meet you.

Ultimately, you should be confident on the phone and be able to contribute to high quality customer service and achieve targets.

Responsibilities

Process bookings via email or phone

Check data accuracy in course bookings

Contact clients to obtain missing information or answer queries

Liaise with the Course Manager to ensure courses are full

Maintain and update sales and customer records

Develop monthly sales reports

Communicate important feedback from customers internally

Ensure targets are met and report any deviations

Stay up-to-date with new products and features

Requirements

Proven work experience as a Sales Administrator or Sales support agent

Hands on experience with CRM software and MS Office (MS Excel in particular)

Understanding of sales performance metrics

Excellent organisational and multitasking skills

A team player with high level of dedication

Ability to work to deadlines

Certification in Marketing, Sales or relevant field would be beneficial

Experience of working within the Leisure Industry would be beneficial

Full Time Permanent contract, this post is available to start immediately.

Basic Salary of £18,000 per annum depending on skill and experience

Closing Date: Monday 17th June 2021

Interviews: Week Commencing 24th June 2021

To apply please forward your CV and covering letter to info@fitasylum.co.uk